Dreyer and Reinbold MINI
9333 Haver Way, Indianapolis IN 46240 • Sales: 317-574-5511 • Service: 317-573-4347
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   Keith S., PLAINFIELD, IN May 15, 2013
  •   5.0
      –   Tiffany O., CARMEL, IN May 14, 2013
  •   5.0
      –   Kevin H., CARMEL, IN May 8, 2013
  •   5.0
    "Our salesperson, Jennifer Clements, was superb! We went through 3 separate "sales cycles" over two weeks with Jenn as we considered a program vehicle, CPO then finally decided on a new Cooper S. Jenn was helpful and patient throughout the entire process."   –   Jared P., WESTFIELD, IN May 8, 2013
  •   5.0
      –   Zacharias J., COLUMBUS, IN May 7, 2013
  •   5.0
      –   Cynthia G., OAK PARK, IL May 7, 2013
  •   5.0
      –   Diane B., WINDFALL, IN May 7, 2013
  •   5.0
    "Jerry Lee was very pleasurable to work with. He was not pushy and I actually enjoyed my experience and did not tread the usual process of car buying."   –   Candice M., ZIONSVILLE, IN May 6, 2013
  •   5.0
    "My experience was by far the best I have had in the Auto Buying industry. Everyone is knowledgable, no pressure, easy to work with and more than happy to help."   –   Kristyn R., ZIONSVILLE, IN May 6, 2013
  •   4.0
      –   Erica N., INDIANAPOLIS, IN May 6, 2013
  •   5.0
      –   Susan B., CARMEL, IN May 5, 2013
  •   5.0
      –   Kenneth K., FISHERS, IN May 4, 2013
  •   5.0
    "Love the car. Salesman Jerry Lee was great to work with."   –   Brian U., MC CORDSVILLE, IN May 2, 2013
  •   4.5
    "I am absolutely shocked by my positive experience! I have bought several new cars over the years and you get an attitude almost walking in to discuss a new car and this Team proved me wrong. They were true to their word; professional but fun; efficient and diligent. My salesperson was a pleasure to work with; the Manager got involved and was wonderful and even the finance manager ended up talking me into not going through USAA but through Mini instead. There was NO way I was even going to consider that option in the beginning. I am already making an effort to share my positive experience with anyone I encounter. :) All I can say is keep up the good work!"   –   Keir M., CARMEL, IN Apr 29, 2013
  •   4.5
      –   Brenda D., INDIANAPOLIS, IN Apr 29, 2013
  •   5.0
    "The entire process was smooth. Jerry was extremely friendly and helpful. So are Chris, Aaron, and others. A+ experience at D&R MINI."   –   Yi-Shun L., CARMEL, IN Apr 28, 2013
  •   5.0
      –   Gerald L., INDIANAPOLIS, IN Apr 28, 2013
  •   5.0
      –   Jody B., INDIANAPOLIS, IN Apr 28, 2013
  •   4.5
    "I had to ding you 1/2 a star only because you were busy selling a lot of cars. So, it took me an extra 5 minutes to get out of there which almost caused me to buy another one"   –   Kevin E., NOBLESVILLE, IN Apr 24, 2013
  •   5.0
      –   Jerry L., INDIANAPOLIS, IN Apr 23, 2013
  •   4.0
      –   Amy C., LAFAYETTE, IN Apr 23, 2013
  •   5.0
      –   Todd A., WHITELAND, IN Apr 22, 2013
  •   5.0
      –   Steven M., FORT WAYNE, IN Apr 22, 2013
  •   5.0
      –   Margaret G., SAINT LOUIS, MO Apr 21, 2013
  •   5.0
      –   Jeremy H., GREENWOOD, IN Apr 21, 2013
  •   5.0
      –   Gregory G., MUNCIE, IN Apr 16, 2013
  •   5.0
    "The whole process was great, I felt like I was well taken care of and got a car that is exactly what I wanted."   –   Jennifer B., LAFAYETTE, IN Apr 15, 2013
  •   5.0
      –   Mark O., INDIANAPOLIS, IN Apr 15, 2013
  •   5.0
      –   Nayana S., CHICAGO, IL Apr 15, 2013
  •   5.0
    "Couldn't be happier with everyone involved with my purchase."   –   Anthony M., WESTFIELD, IN Apr 15, 2013
  •   5.0
      –   Mark W., PLAINFIELD, IN Apr 10, 2013
  •   5.0
      –   Susan R., INDIANAPOLIS, IN Apr 10, 2013
  •   4.5
    "It was a pleasure working with everyone, John, Jerry and Chris. They were very helpful and honest through the whole process, and I left with a car I love."   –   Lisa B., CARMEL, IN Apr 10, 2013
  •   4.5
    "We did have to wait quite a while for Jerry, our salesman because he was busy, but it was worth the wait."   –   Rebecca W., WARSAW, IN Apr 10, 2013
  •   5.0
    "A++"   –   Douglas B., MOORESVILLE, IN Apr 10, 2013
  •   5.0
      –   Jeffrey F., INDIANAPOLIS, IN Apr 10, 2013
  •   5.0
      –   Emily L., MANCHESTER, MO Apr 9, 2013
  •   5.0
    "Great people to work with. They worked very hard to get to the payments that were required and make the sale a pleasent experience."   –   Russell B., HARRISON, OH Apr 9, 2013
  •   5.0
      –   Marc V., SPRINGPORT, IN Apr 9, 2013
  •   5.0
      –   Natividad D., WESTFIELD, IN Apr 4, 2013
  •   5.0
      –   Claudia C., INDIANAPOLIS, IN Apr 1, 2013
  •   5.0
    "The people at dreyer reinbold mad all the difference. Jim, Aaron and John were all truly excellent. They are the reason we bought another MInI."   –   Chris S., TERRE HAUTE, IN Mar 31, 2013
  •   5.0
      –   Karrington B., LIBERTY, IN Mar 31, 2013
  •   5.0
      –   George W., SELMA, IN Mar 31, 2013
  •   5.0
      –   Richard M., INDIANAPOLIS, IN Mar 26, 2013
  •   5.0
    "This is my third MINI from D&R MINI and I am very happy with all the services provided."   –   James G., LAFAYETTE, IN Mar 26, 2013
  •   5.0
      –   Ye C., INDIANAPOLIS, IN Mar 25, 2013
  •   5.0
      –   George L., MULBERRY, IN Mar 25, 2013
  •   4.0
      –   Yazid F., INDIANAPOLIS, IN Mar 22, 2013
  •   5.0
      –   Kevin M., CARMEL, IN Mar 22, 2013
  •   5.0
      –   Melody H., INDIANAPOLIS, IN Mar 20, 2013
  •   5.0
      –   Kristin T., INDIANAPOLIS, IN Mar 19, 2013
  •   5.0
      –   Noreen P., INDIANAPOLIS, IN Mar 19, 2013
  •   5.0
      –   Kris D., INDIANAPOLIS, IN Mar 19, 2013
  •   5.0
      –   Sarah B., INDIANAPOLIS, IN Mar 18, 2013
  •   5.0
      –   Edie F., PARMA, OH Mar 13, 2013
  •   5.0
      –   Karen O., ROSSVILLE, IL Mar 12, 2013
  •   5.0
      –   Addy S., GREENFIELD, IN Mar 12, 2013
  •   5.0
    "treated us fairlyand with respect Made car buying fun"   –   William R., INDIANAPOLIS, IN Mar 8, 2013
  •   5.0
    "Jim Barth did an outstanding job - the best salesperson we've ever met. This was one of the easiest purchasing experiences we've had (and that includes "highline" dealers such as MB, BMW, Land Rover, Jaguar and Lexus)."   –   Phillip B., ROSSVILLE, IL Mar 8, 2013
  •   5.0
      –   Shannon L., INDIANAPOLIS, IN Mar 8, 2013
  •   5.0
    "Jerry Lee was very helpful!"   –   Sheri S., CARMEL, IN Mar 6, 2013
  •   5.0
      –   Zachary F., INDIANAPOLIS, IN Mar 4, 2013
  •   4.5
      –   Patrick S., WHITESTOWN, IN Mar 2, 2013
  •   5.0
    "I loved my experience buying from Mark LaRocco. He was knowledgeable and not the least bit pushy. He also helped me identify ways to reduce the purchase price (e.g., the USAA discount) and finance at a great rate. John Collins was also very helpful; he discovered a flaw in the window and replaced it ASAP. Everyone so far has been very responsive to my needs."   –   MINI Owner, INDIANAPOLIS, IN Feb 26, 2013
  •   5.0
    "Great experience"   –   Gary D., MUNCIE, IN Feb 25, 2013
  •   5.0
      –   Cristie F., MARSHALL, IL Feb 25, 2013
  •   4.5
    "Service did not communicate to our sales advisor that a feature we expected is not available on the rear-view mirror we had ordered and installed before delivery."   –   Jeanette S., LEESBURG, IN Feb 25, 2013
  •   5.0
    "No pressure sales - but gave great attention when asked."   –   MINI Owner, FORTVILLE, IN Feb 22, 2013
  •   5.0
    "it was a great experience from start to finish. All of the different people involved in the process were very helpful and friendly. It was a really enjoyable experience."   –   Richard C., CARMEL, IN Feb 19, 2013
  •   5.0
      –   Valerie C., INDIANAPOLIS, IN Feb 18, 2013
  •   5.0
      –   Stacy H., NOBLESVILLE, IN Feb 18, 2013
  •   5.0
    "Love my Mini. Great experience with the staff they couldn't have been more helpful. I really didn't think I would leave with the car on my first visit, but everything went so smoothly. Best decision ever. Thanks for everything."   –   MINI Owner, LAFAYETTE, IN Feb 18, 2013
  •   5.0
      –   Mark D., CHAMPAIGN, IL Feb 17, 2013
Service Rating 4.8
  •   5.0
    "Excellent service, makes me feel like I own a rolls Royce instead"   –   Gerardo P., INDIANAPOLIS, IN May 15, 2013
  •   5.0
      –   Stacy P., INDIANAPOLIS, IN May 15, 2013
  •   5.0
      –   John U., INDIANAPOLIS, IN May 14, 2013
  •   5.0
      –   Debra H., INDIANAPOLIS, IN May 14, 2013
  •   5.0
      –   Charles S., CARMEL, IN May 14, 2013
  •   5.0
      –   Brian W., NOBLESVILLE, IN May 14, 2013
  •   5.0
    "As always, Alex and the rest of the team go out of their way to provide a perfect customer experience!"   –   Sunshine S., WESTFIELD, IN May 14, 2013
  •   4.0
    "The service went well, the quality of work was high. The expense was also high."   –   Gregg P., INDIANAPOLIS, IN May 14, 2013
  •   4.0
      –   Janie S., SHELBURN, IN May 13, 2013
  •   5.0
      –   Monte S., FISHERS, IN May 13, 2013
  •   4.5
      –   Theresa J., INDIANAPOLIS, IN May 13, 2013
  •   4.0
      –   Richard G., INDIANAPOLIS, IN May 13, 2013
  •   4.5
      –   Tricia T., CARMEL, IN May 13, 2013
  •   4.5
      –   Scott W., RICHMOND, IN May 13, 2013
  •   5.0
    "Aaron Bandes is excellent at scheduling, explaining, offering a loaner, and all aspects of getting my car serviced as a person who lives 230 miles away...I made the right decision buying my care at Dreyer & Reinbold"   –   Kenneth O., EVANSVILLE, IN May 12, 2013
  •   4.5
      –   James G., SUNSET BEACH, NC May 12, 2013
  •   5.0
      –   Margaret K., LOGANSPORT, IN May 12, 2013
  •   4.5
      –   Lisa C., COLUMBUS, IN May 12, 2013
  •   4.0
      –   Destin F., FISHERS, IN May 11, 2013
  •   4.5
      –   Matt G., CARMEL, IN May 10, 2013
  •   5.0
      –   Karla H., FISHERS, IN May 10, 2013
  •   5.0
      –   Derrick S., INDIANAPOLIS, IN May 9, 2013
  •   5.0
      –   Heather T., GREENWOOD, IN May 8, 2013
  •   5.0
    "Work was done quickly and service staff was friendly, as always."   –   Lynne W., INDIANAPOLIS, IN May 8, 2013
  •   4.5
      –   Richard F., MADISON, IN May 7, 2013
  •   5.0
      –   Martha Ellen T., INDIANAPOLIS, IN May 7, 2013
  •   5.0
    "Had a trouble light come on on the way home. They were most helpful in resolving the issue."   –   Rebecca B., VINCENNES, IN May 6, 2013
  •   5.0
      –   Frederick W., INDIANAPOLIS, IN May 6, 2013
  •   5.0
      –   Mark T., INDIANAPOLIS, IN May 6, 2013
  •   5.0
    "Alex the service guy is very good with getting things taken care of. He is also very good at working with the customer. Thanks"   –   Gary M., WESTFIELD, IN May 5, 2013
  •   4.5
      –   James N., CARMEL, IN May 5, 2013
  •   5.0
      –   Jonathan R., FISHERS, IN May 5, 2013
  •   5.0
    "Alex is wonderful, and I am always very happy with my service at Dreyer & Reinbold."   –   Courtney R., NEW CASTLE, IN May 5, 2013
  •   5.0
      –   Michael M., NOBLESVILLE, IN May 4, 2013
  •   5.0
      –   Douglas H., CARMEL, IN May 4, 2013
  •   4.5
      –   James O., INDIANAPOLIS, IN May 4, 2013
  •   5.0
    "Outstanding experience?. Having had a Toyota previously there is a clear difference in customer care.. Not to mention I really was informed about every step on my car? I LOVE MY MINI!"   –   Gary D., MUNCIE, IN May 3, 2013
  •   5.0
      –   Lisa B., HUNTINGTON, IN May 2, 2013
  •   4.5
      –   Jeremy K., AVON, IN May 1, 2013
  •   5.0
      –   Susan M., INDIANAPOLIS, IN Apr 30, 2013
  •   5.0
    "My car had been in a crash and Church Brothers had been unsuccessful at stopping a leak in the front passenger door. Church Brothers had brought the car to Dryer before, but still the leak wasn't getting fixed. I was glad to be able to eliminate the middle man (Church Brothers) and work with you directly on getting the leak fixed. Aaron Brandes did a fantastic job of grabbing my problem and making sure it was fixed. He was absolutely wonderful! He worked with Church Brothers to get the history of the repair; worked with me and listened to me on what I had observed with the leak. He worked with two different insurance companies to ensure payment. He made sure I had a loaner car. He took care of everything. And he called every other day with an update on what was happening with my car and the insurance companies. He is a gem!"   –   Allison L., CARMEL, IN Apr 30, 2013
  •   5.0
      –   Victoria Fine F., INDIANAPOLIS, IN Apr 30, 2013
  •   5.0
      –   Susan R., INDIANAPOLIS, IN Apr 30, 2013
  •   5.0
    "Aaron was awesome, he treated myself, my wife and my son with a sense of urgency, care and respect, he is an asset to your team!"   –   Kristen L., BARGERSVILLE, IN Apr 30, 2013
  •   5.0
      –   Rose J., MARION, IN Apr 29, 2013
  •   5.0
      –   John B., BLOOMINGTON, IN Apr 29, 2013
  •   5.0
    "My car was accidentally scratched while being serviced. Our service advisor (Aaron) took action immediately and took the car to the body shop area and had it repaired while we waited. He handled the incident professionally and very quickly."   –   Gregory B., CICERO, IN Apr 29, 2013
  •   5.0
      –   Ken H., FRANKLIN, TN Apr 29, 2013
  •   5.0
      –   Kathy H., INDIANAPOLIS, IN Apr 29, 2013
  •   5.0
      –   Amy M., WESTFIELD, IN Apr 29, 2013
  •   4.5
      –   Curtis S., INDIANAPOLIS, IN Apr 28, 2013
  •   5.0
      –   Vickie W., INDIANAPOLIS, IN Apr 27, 2013
  •   5.0
    "Alex was perfection start to finish and I expect nothing less from D&R Mini!!!"   –   Timothy H., INDIANAPOLIS, IN Apr 27, 2013
  •   5.0
      –   Christopher J., INDIANAPOLIS, IN Apr 27, 2013
  •   5.0
      –   Brian M., LOGANSPORT, IN Apr 27, 2013
  •   5.0
      –   Faith H., COLUMBUS, IN Apr 26, 2013
  •   5.0
      –   Megan B., INDIANAPOLIS, IN Apr 26, 2013
  •   4.5
      –   William G., Noblesville, IN Apr 26, 2013
  •   4.5
      –   J., INDIANAPOLIS, IN Apr 26, 2013
  •   5.0
      –   Kevin O., CARMEL, IN Apr 25, 2013
  •   5.0
      –   Carl H., WORTHINGTON, IN Apr 25, 2013
  •   5.0
      –   Elizabeth W., ANGOLA, IN Apr 24, 2013
  •   5.0
      –   Katelyn W., INDIANAPOLIS, IN Apr 24, 2013
  •   4.0
      –   LeAnn W., ELMWOOD, IL Apr 23, 2013
  •   5.0
      –   Melanie B., GREENWOOD, IN Apr 23, 2013
  •   5.0
    "My service advisor was polite, friendly and very professional."   –   Justin K., KOKOMO, IN Apr 23, 2013
  •   5.0
      –   Rebecca B., FISHERS, IN Apr 23, 2013
  •   5.0
      –   Brian F., PITTSBORO, IN Apr 23, 2013
  •   5.0
    "Aaron was very friendly and forthcoming about service needs."   –   Rex H., PERU, IN Apr 22, 2013
  •   4.0
      –   Ann R., INDIANAPOLIS, IN Apr 22, 2013
  •   5.0
      –   Tong L., COLUMBUS, IN Apr 22, 2013
  •   5.0
      –   Luis M., INDIANAPOLIS, IN Apr 22, 2013
  •   4.5
      –   Matthew P., Westfield, IN Apr 22, 2013
  •   4.5
    "Great service - everything was explained and I was well taken care of"   –   Chris M., FISHERS, IN Apr 21, 2013
  •   4.0
      –   Susan N., FISHERS, IN Apr 21, 2013
  •   5.0
    "More than I expected. I didn't realize the car would be washed and vacuumed. And they were able to tighten up something within the car. The only negative is that I didn't realize it would take so much time to get the rental car and so I arrived at work about 45 minute later than anticipated. If it is ever possible to wait for my car, even if it were to take 2 hours, I would have preferred that. I could bring my work laptop since I believe there is wifi. I'm not 100% sure if my car was vacuumed because I saw some crumbs, but it could have been that they were just hard to reach."   –   Carl & Alison S., INDIANAPOLIS, IN Apr 21, 2013
  •   5.0
      –   Kathy H., INDIANAPOLIS, IN Apr 21, 2013
  •   5.0
      –   Mike Y., NEW HAVEN, IN Apr 21, 2013
  •   5.0
      –   Paige M., NEW CASTLE, IN Apr 21, 2013
  •   5.0
      –   Patricia S., INDIANAPOLIS, IN Apr 21, 2013
  •   5.0
    "My boyfriend if 19 years was recently hit and killed by a drunk driver. I live 30+ miles from the dealership and desperately needed my brakes and oil changed. As a person on my own now I wasn't sure how I was going to get this done. I called to make the appointment expecting I'd just go there and camp out for an entire day. Much to my surprise the dealership gave me a loaner car so u was able to drop the car off one day and come back to pick it up the next. I didn't purchase my mini at this dealership so I never expected such a wonderful service perk. My experience there was a 10 out of 10"   –   John C., ALEXANDRIA, IN Apr 21, 2013
  •   4.0
      –   T.F. P., GRABILL, IN Apr 19, 2013
  •   5.0
      –   Francis T., TERRE HAUTE, IN Apr 18, 2013
  •   5.0
    "My Service Advisor, Alex Victosenco, was exceptionally knowledgeable and helpful."   –   Michael M., WHITESTOWN, IN Apr 18, 2013
  •   5.0
      –   Melody H., INDIANAPOLIS, IN Apr 17, 2013
  •   5.0
      –   Christopher S., INDIANAPOLIS, IN Apr 17, 2013
  •   4.5
      –   Robin Y., LAFAYETTE, IN Apr 15, 2013
  •   5.0
      –   Simone D., MONTICELLO, IL Apr 15, 2013
  •   4.5
      –   Rhonda T., INDIANAPOLIS, IN Apr 15, 2013
  •   5.0
    "Aaron was great to work with. Very laid back. Thanks very much!"   –   Chris J., SHERIDAN, IN Apr 15, 2013
  •   5.0
      –   Amy W., INDIANAPOLIS, IN Apr 15, 2013
  •   5.0
      –   Mark W., PLAINFIELD, IN Apr 15, 2013
  •   5.0
      –   Edward P., INDIANAPOLIS, IN Apr 15, 2013
  •   5.0
    "Your "front" men, Alex and Aaron are the best! Alex has been my primary service advisor, and his care and attention to detail are exemplary."   –   D Paul T., INDIANAPOLIS, IN Apr 14, 2013
  •   4.0
      –   Jennifer H., INDIANAPOLIS, IN Apr 14, 2013
  •   5.0
    "Tom was very descriptive in the work that was to be done to my vehicle, very helpful!"   –   Robert P., SOUTH WHITLEY, IN Apr 14, 2013
  •   5.0
      –   Brenda C., BLOOMINGTON, IN Apr 13, 2013
  •   5.0
      –   Deborah J., INDIANAPOLIS, IN Apr 13, 2013
  •   5.0
      –   Michael G., CARMEL, IN Apr 13, 2013
  •   5.0
      –   Stephen H., INDIANAPOLIS, IN Apr 12, 2013
  •   5.0
      –   Josh B., INDIANAPOLIS, IN Apr 12, 2013
  •   4.5
    "no complaints; one suggestion that the service advisor or other go over work that was done when the car is picked up. They did leave a phone message explaining everything. I like to hear things in person though."   –   Jamie C., INDIANAPOLIS, IN Apr 12, 2013
  •   5.0
      –   J., INDIANAPOLIS, IN Apr 11, 2013
  •   5.0
    "Alex was at the top of his game as always!"   –   David M., WEST LAFAYETTE, IN Apr 9, 2013
  •   5.0
      –   Jane P., NEW CASTLE, IN Apr 9, 2013
  •   4.5
      –   James H., VEEDERSBURG, IN Apr 9, 2013
  •   5.0
      –   Bradley V., CARMEL, IN Apr 9, 2013
  •   5.0
      –   Ashley R., INDPLS, IN Apr 9, 2013
  •   4.5
      –   Brian B., ZIONSVILLE, IN Apr 8, 2013
  •   5.0
      –   Ben A., GREENWOOD, IN Apr 8, 2013
  •   5.0
    "Getting both the tire replaced as well as getting the 15K service done, even though a thousand miles early took care of the immediate issue as well as making it unnecessary for another service visit in the next month."   –   Terrence H., FISHERS, IN Apr 8, 2013
  •   5.0
      –   Edward V., FISHERS, IN Apr 8, 2013
  •   5.0
      –   Gerald L., INDIANAPOLIS, IN Apr 8, 2013
  •   5.0
      –   Noreen P., INDIANAPOLIS, IN Apr 8, 2013
  •   5.0
    "Everyone is always so nice and Aaron goes out of his way to make sure everything goes smoothly and great!"   –   Kevin S., INDIANAPOLIS, IN Apr 8, 2013
  •   4.0
      –   Rick S., BLOOMINGTON, IN Apr 8, 2013
  •   5.0
      –   Paul C., PLAINFIELD, IN Apr 7, 2013
  •   5.0
      –   Lynn B., INDIANAPOLIS, IN Apr 7, 2013
  •   5.0
      –   Andrew G., FORT WAYNE, IN Apr 7, 2013
  •   5.0
      –   Margaret B., INDIANAPOLIS, IN Apr 6, 2013
  •   4.5
      –   Eric H., NOBLESVILLE, IN Apr 4, 2013
  •   4.0
    "Everyone was beyond nice and helpful but the wait for my car was way to long. My appt was at 1pm and I did not leave the dealership till around 5:30. i understand that it was because of the service but it was at least an hour I believe after I dropped off my car before it was even addressed"   –   Amanda A., EDINBURGH, IN Apr 3, 2013
  •   4.5
      –   Robbie S., FORT WAYNE, IN Apr 3, 2013
  •   4.5
    "Although the car was there for annual service it wasn't looked at until late in the day. Luckily I took a loaner and was able to take care of my work and not sitting in the waiting area all day."   –   MINI Owner, CARMEL, IN Apr 3, 2013
  •   5.0
      –   Linda P., INDIANAPOLIS, IN Apr 3, 2013
  •   5.0
    "The repairs I had were warranty, I was supposed to get a copy of what was done but never received the e-mail other than that service was wonderful."   –   Gregory S., WESTFIELD, IN Apr 3, 2013
  •   5.0
      –   Frank G., INDIANAPOLIS, IN Apr 2, 2013
  •   5.0
      –   Beth S., ROCHESTER, IN Apr 1, 2013
  •   5.0
      –   Peter T., BEDFORD, IN Apr 1, 2013
  •   5.0
      –   Nancy J., WASHINGTON, IN Apr 1, 2013
  •   5.0
      –   Jeanne B., LAFAYETTE, IN Apr 1, 2013
  •   5.0
      –   Erik K., GREENCASTLE, IN Apr 1, 2013
  •   4.5
      –   Frank B., INDIANAPOLIS, IN Mar 31, 2013
  •   3.0
      –   Janice M., NOBLESVILLE, IN Mar 31, 2013
  •   5.0
      –   H., INDIANAPOLIS, IN Mar 31, 2013
  •   5.0
    "Thoroughly professional, very helpful and made what would have been a difficult time, easy."   –   Richard S., INDIANAPOLIS, IN Mar 31, 2013
  •   5.0
      –   Rogerio C., INDIANAPOLIS, IN Mar 30, 2013
  •   4.5
      –   MINI Owner, WEST LAFAYETTE, IN Mar 30, 2013
  •   5.0
      –   Linda W., EFFINGHAM, IL Mar 29, 2013
  •   5.0
    "Awesome service.. Both times"   –   Chritopher B., INDIANAPOLIS, IN Mar 29, 2013
  •   5.0
      –   Christopher S., INDIANAPOLIS, IN Mar 29, 2013
  •   5.0
    "I am very happy with my Mini Cooper. I have gotten serveral compliments on the color and the style. It is a dynamite vehicle."   –   Maxine M., INDIANAPOLIS, IN Mar 28, 2013
  •   4.0
      –   Elisabeth B., INDIANAPOLIS, IN Mar 28, 2013
  •   5.0
      –   Jody B., INDIANAPOLIS, IN Mar 28, 2013
  •   5.0
    "Alex is the Ultimate service advisor. DO NOT let him get away."   –   Sandra S., INDIANAPOLIS, IN Mar 27, 2013
  •   5.0
    "Problem diagnosed and repairs made in more than appropriate time frame."   –   Constance C., INDIANAPOLIS, IN Mar 27, 2013
  •   5.0
      –   Kathryn K., WILLIAMS, IN Mar 27, 2013
  •   5.0
    "Used valet service. Thanks"   –   David M., BLOOMINGTON, IN Mar 26, 2013
  •   5.0
    "Alex and Aaron are great!"   –   Dennis S., GREENWOOD, IN Mar 26, 2013
  •   5.0
      –   Lynn S., MARTINSVILLE, IN Mar 26, 2013
  •   5.0
      –   Mark B., SEYMOUR, IN Mar 26, 2013
  •   5.0
    "I worked with Alex and he was exceptional in letting me know what needed to be done and then having the vehicle ready when he said it would be."   –   Katherine F., INDIANAPOLIS, IN Mar 25, 2013
  •   5.0
    "Alex Victosenco, the service consultant, was great! He went out of his way to keep me informed every step of the way and to make sure that I was happy."   –   James or Bernita D., INDIANAPOLIS, IN Mar 25, 2013
  •   5.0
    "Alex was very helpful. He reported on progress several times."   –   Robert M., INDIANAPOLIS, IN Mar 24, 2013
  •   5.0
    "Alex was great! He kept me posted while I waited. Service and recall items were completed on time."   –   Ben S., COLUMBUS, IN Mar 24, 2013
  •   5.0
      –   Budd P., FISHERS, IN Mar 24, 2013
  •   5.0
    "Very satisfied with Aaron and Alex both."   –   Sara J., INDIANAPOLIS, IN Mar 23, 2013
  •   5.0
    "Alex as he has always in the past has been wonderful to work with. Very professional and customer friendly. I'm always really happy every time I call for service, he's still there."   –   S., SOUTH BEND, IN Mar 23, 2013
  •   5.0
      –   Collin B., Muncie, IN Mar 22, 2013
  •   4.5
      –   Thomas M., INDIANAPOLIS, IN Mar 22, 2013
  •   4.0
      –   MINI Owner, FRANKLIN, IN Mar 20, 2013
  •   5.0
      –   Nancy D., BROWNSBURG, IN Mar 20, 2013
  •   5.0
      –   MINI Owner, NEW PALESTINE, IN Mar 20, 2013
  •   5.0
      –   Mary E., CARMEL, IN Mar 19, 2013
  •   5.0
    "I have always been pleased."   –   Susan M., SOUTH WHITLEY, IN Mar 19, 2013
  •   4.0
    "I was told it was going to be 1.5 hrs to have my oil changed and I was there 3.5 hrs!! They were very friendly, but should have told me up front it would take that long."   –   Scott K., FISHERS, IN Mar 19, 2013
  •   5.0
    "The best service experience I've ever had."   –   MINI Owner, PLAINFIELD, IN Mar 18, 2013
  •   4.5
      –   Monica K., Warsaw, IN Mar 18, 2013
  •   5.0
      –   Norm & Carol F., Muncie, Indiana Mar 18, 2013
  •   4.5
      –   Larry H., ZIONSVILLE, IN Mar 18, 2013
  •   5.0
      –   Joseph C., MIDDLETOWN, IN Mar 18, 2013
  •   5.0
      –   Phillip & Pamela H., CARMEL, IN Mar 18, 2013
  •   5.0
      –   Katrina S., FISHERS, IN Mar 18, 2013
  •   4.5
      –   Amanda T., ALBION, IN Mar 18, 2013
  •   5.0
    "Aaron the service rep did a great job of keeping me updated over the several days the car was in the shop"   –   Michael A., WESTFIELD, IN Mar 17, 2013
  •   5.0
      –   MINI Owner, INDIANAPOLIS, IN Mar 17, 2013
  •   3.0
    "Car was damaged during service and problem not completely fixed."   –   Mathew L., TERRE HAUTE, IN Mar 17, 2013
  •   5.0
      –   Gary L., MUNCIE, IN Mar 17, 2013
  •   5.0
      –   Xinyue C., WEST LAFAYETTE, IN Mar 17, 2013
  •   5.0
      –   Jay L., CARMEL, IN Mar 16, 2013
  •   5.0
      –   Charles D., BLOOMINGTON, IN Mar 16, 2013
  •   5.0
      –   Beth M., FISHERS, IN Mar 15, 2013
  •   5.0
      –   Michelle B., INDIANAPOLIS, IN Mar 15, 2013
  •   3.5
    "Better this time. gave me a call to update me what was going on with my car this time, at least once a day last time it was a day or two before i had an update. Your car wash bent my license plate and you guys gave me a license plate cover."   –   MINI Owner, Westfiled, IN Mar 15, 2013
  •   5.0
      –   Jill P., INDIANAPOLIS, IN Mar 14, 2013
  •   5.0
      –   Joseph P., SPRINGFIELD, MO Mar 14, 2013
  •   4.0
      –   Blair W., INDIANAPOLIS, IN Mar 12, 2013
  •   5.0
      –   Nicolas J., INDIANAPOLIS, IN Mar 12, 2013
  •   5.0
      –   Faith L., INDIANAPOLIS, IN Mar 12, 2013
  •   5.0
      –   Jeffrey R., COLUMBUS, IN Mar 12, 2013
  •   4.5
      –   Brian W., ZIONSVILLE, IN Mar 11, 2013
  •   4.0
      –   Robert B., LEWISVILLE, IN Mar 11, 2013
  •   4.5
      –   Kathryn S., FISHERS, IN Mar 11, 2013
  •   4.5
      –   Dina W., CARMEL, IN Mar 11, 2013
  •   5.0
      –   Richard J., BEDFORD, IN Mar 11, 2013
  •   4.5
      –   Douglas J., AVON, IN Mar 11, 2013
  •   5.0
      –   Shari P., INDIANAPOLIS, IN Mar 10, 2013
  •   5.0
      –   Shawn T., FISHERS, IN Mar 10, 2013
  •   5.0
      –   Stacey N., CARMEL, IN Mar 10, 2013
  •   5.0
      –   Henry C., CARMEL, IN Mar 9, 2013
  •   5.0
      –   Susan K., GIFFORD, IL Mar 8, 2013
  •   5.0
      –   Virginia J., FORT WAYNE, IN Mar 8, 2013
  •   5.0
      –   Philip M., CARMEL, IN Mar 5, 2013
  •   5.0
      –   Matthew H., GREENWOOD, IN Mar 5, 2013
  •   2.5
      –   MINI Owner, INDIANAPOLIS, IN Mar 5, 2013
  •   5.0
      –   Deborah H., INDIANAPOLIS, IN Mar 5, 2013
  •   4.5
    "Only reason it wasn't all the way exceptional was because I had to use a rental car versus a loaner Mini."   –   Ryan B., INDIANAPOLIS, IN Mar 5, 2013
  •   3.5
    "A bit disappointed I was told to come back next month for the oil change as it was "not quite" due yet. Living 1/2 hour away and needing to arrange alternate transportation is quite an inconvenience so to bring our cars in for service and doing ALL that is needed at one time is very important to us, I also have a BMW I bring in for service. We both work 7 am to 5 pm so we must drop off the night before thus making two round trips for this service, fuel and time these days are at a premium, as I'm certain you are aware of. Other than that comment you guys and the Beemer guys are always GREAT!"   –   Stan R., CICERO, IN Mar 4, 2013
  •   3.5
      –   Michelle M., INDIANAPOLIS, IN Mar 4, 2013
  •   5.0
      –   Prathik G., INDIANAPOLIS, IN Mar 4, 2013
  •   5.0
    "Service went smoothly; D&R MINI provided a courtesy car which helped since they needed my car overnight. Service associate was extremely courteous."   –   Jacqueline B., FISHERS, IN Mar 3, 2013
  •   5.0
      –   Andrew W., COLUMBUS, IN Mar 3, 2013
  •   5.0
      –   Glen D., LAFAYETTE, IN Mar 2, 2013
  •   5.0
      –   Benjie C., Fort Wayne, IN Mar 2, 2013
  •   4.5
      –   Budd G., ZIONSVILLE, IN Mar 2, 2013
  •   5.0
    "The experience as usual."   –   Mary Jane H., SPRING VALLEY, OH Mar 2, 2013
  •   5.0
    "Mini service rocks!"   –   Caroline D., BLOOMINGTON, IN Mar 1, 2013
  •   2.0
    "When I called to make the appointment I was not made aware that I would have to put a deposit on a rental car. This was my first visit with my Mini and I felt mislead."   –   MINI Owner, ANDERSON, IN Feb 27, 2013
  •   3.0
    "Everyone was nice and professional and before I left I would have rated the service as Exceptional. When I drove my car, however, I realized that the sunroof rattle I asked to be addressed was still there and became very frustrated as this is an ongoing issue. The service rep explained I had worn bushings and the rattle was fixed. Not being a mechanic I thought he meant bushings related to the sunroof mechanics. When I got home (a 90 minute drive by the way) I discussed this with my husband & he said bushings have nothing to do with the sunroof. Thanks for changing my bushings but my roof still rattles & it's driving me crazy! Upon review of my receipt, I noticed that the service rep wrote 'Customer states rattle coming from the passenger side rear' never noting that I said 'SUNROOF rattles & sounds like its coming form the rear passenger side.' I mentioned the sunroof several times in our discussion stating this was an ongoing issue. In fact, I looked at last year's service record where I stated the same thing. My receipt stated 'customer states during cold weather sunroof will rattle. Reply - Sunroof glass misadjusted - Readjusted sunroof glass.' This is a documented ongoing issue that has not be sufficiently addressed. Returning to the dealership is a hardship as you are 90 minutes away so basically I just deal with the noise since it's not a safety issue. This rattle, however, is affecting the enjoyment of my car and having a negative impact my desire to buy another Mini. While I am happy with the professional style of customer service I receive, the lack of attention to detail when recording a customer stated issue is cause for concern. Couple that with an annoying & ongoing rattle (which I was told wouldn't happen when I bought the car and expressed my concerned about getting a sunroof) and a 90 minute drive for service that didn't solve my problem, a rating of average is reasonable."   –   Laura B., BLOOMINGTON, IN Feb 27, 2013
  •   5.0
      –   Richard H., INDIANAPOLIS, IN Feb 26, 2013
  •   4.5
      –   David T., MARION, IN Feb 26, 2013
  •   4.5
      –   Stephen C., INDIANAPOLIS, IN Feb 25, 2013
  •   4.0
      –   Mary P., INDIANAPOLIS, IN Feb 25, 2013
  •   4.5
      –   Brian S., INDIANAPOLIS, IN Feb 25, 2013
  •   5.0
      –   Drew B., FISHERS, IN Feb 25, 2013
  •   5.0
      –   Kelly C., NEW CASTLE, IN Feb 25, 2013
  •   4.5
      –   Xing S., WEST LAFAYETTE, IN Feb 24, 2013
  •   5.0
      –   Barbara J., INDIANAPOLIS, IN Feb 24, 2013
  •   5.0
      –   Joyce R., GREENWOOD, IN Feb 24, 2013
  •   5.0
    "Alex was outstanding, as usual. I was completely informed throughout my Mini's stay and knew it was in good hands!"   –   Alison B., INDIANAPOLIS, IN Feb 24, 2013
  •   5.0
      –   Grace F., INDIANAPOLIS, IN Feb 24, 2013
  •   3.0
    "I questioned if they actually changed the oil in my vehicle. The oil on the dipstick is still quite dark and smells used. (Not clean and fresh oil) If they changed it I do not think they let the old oil completely drain or possibly the filter was not changed out. Again, the oil is quite discolored and smells well used from the dipstick. The electronic oil change computer was not reset which further makes me think the service was not performed."   –   Andrew H., HOPE, IN Feb 24, 2013
  •   5.0
      –   Jamie R., INDIANAPOLIS, IN Feb 23, 2013
  •   5.0
      –   Lisa K., INDIANAPOLIS, IN Feb 23, 2013
  •   5.0
    "aaron was my service advisor and his service was exceptional. he spoke to me about my maintenance and took care of all at the same visit, i needed a panel replacement and he sent me the estimate so i could turn into insurance. i cant tell you how much time that saved,"   –   Connie S., INDIANAPOLIS, IN Feb 23, 2013
  •   5.0
      –   Stacey W., CULVER, IN Feb 23, 2013
  •   5.0
      –   Scott G., INDIANAPOLIS, IN Feb 22, 2013
  •   5.0
    "Alex was very informative and assisted me very professionally. He even took time on his off day to help me with an issue. Very happy with the service he provided"   –   Joe M., FISHERS, IN Feb 21, 2013
  •   5.0
      –   Rebecca H., INDIANAPOLIS, IN Feb 21, 2013
  •   5.0
      –   Gregory H., NOBLESVILLE, IN Feb 20, 2013
  •   5.0
      –   Jennifer S., INDIANAPOLIS, IN Feb 20, 2013
  •   5.0
    "The only place where we look forward to scheduling service"   –   Jeff L., BLOOMINGTON, IN Feb 19, 2013
  •   5.0
      –   Dwayne G., INDIANAPOLIS, IN Feb 18, 2013
  •   4.0
      –   Keith G., CARMEL, IN Feb 18, 2013
  •   5.0
    "My service advisor Aaron greeted me warmly when I arrived and kept me informed of the progress of my service. I was in my car and driving away at the time he quoted for service completion. It doesn't get any better than that!"   –   Henry S., INDIANAPOLIS, IN Feb 18, 2013
  •   5.0
      –   Michael P., GREENWOOD, IN Feb 17, 2013
  •   5.0
      –   Jewell S., INDIANAPOLIS, IN Feb 17, 2013
  •   5.0
    "The service person and the overall experience was as easy as it could be and much appreciated!"   –   David M., INDIANAPOLIS, IN Feb 17, 2013
  •   3.5
      –   Charles N., WESTFIELD, IN Feb 17, 2013
  •   5.0
    "most exceptional service from Aaron"   –   Michael F., LAKESIDE PARK, KY Feb 17, 2013
  •   5.0
    "They seemed to know what the issue was before they checked the fob because the issue was so common. Curious why they didnt contact me to fix the issue before it became a problem."   –   Megan B., INDIANAPOLIS, IN Feb 16, 2013
  •   4.0
    "Car warning light came on & D&B immediately took care of me with a rental and were flexible about when I could collect my car after repair. However car has another warning light which Aaron was very creative in diagnosing (faulty sun roof window sensor) but I will again have to bring it in."   –   MINI Owner, INDIANAPOLIS, IN Feb 16, 2013
  •   5.0
      –   Roger L., ZIONSVILLE, IN Feb 16, 2013
  •   4.5
      –   Eric M., INDIANAPOLIS, IN Feb 16, 2013
Dreyer and Reinbold MINI 9333 Haver Way Indianapolis , IN 46240 Sales: 317-574-5511