Customer Testimonials
6th vehicle from Dreyer & Reinbold MINI. Always great service.
Trading in my mini for a new mini was a relatively painless process. I felt like the employees were genuinely helpful and were not trying to swindle us. They were great at communicating with us when we had to move around appointment times due to the snow storms. My husband and I left with a great new mini and are very happy with our purchase. We would recommend this dealership.
Virginia and the Mini crew were awesome to work with! Love my new Mini!
Presley Stewart is an exceptional professional who is completely honest with customers, whether they're buying a car from her or not. She makes car buying easy and satisfying.
I just bought my first car: a new 2025 Yellow Mini Cooper. I was very impressed with the friendliness and professionalism of the staff. When I was first contacted by Presley Stewart, I was impressed by her quick return and excellent customer service. And as I began to work with her more, it became evident that she was genuinely excited for me and wanted to ensure that I had the best experience. She went above and beyond to make sure I left the lot with the car of my dreams. Thank you to Presley and all the staff at Dreyer and ...
Great experience purchasing a new car! No pressure at all. Presley Stewart was the sales advisor I worked with and she is wonderful, professional and knowledgeable.
5 star. Todd was awesome to work with. He has the right personality to be successful in this job. Excellent follow-up but not excessive. Would recommend him to others
Todd was really great! He sent me regular updates on the status of my car. I didn't think it would ever get here! Absolutely love it!!
Had my annual maintenance and service done here in November. about a month later my check engine light came on. I called to make an appointment to have it diagnosed. When taking the car in, my niece noticed an odor and checked under the hood. Oil everywhere. She told the service advisor, Dean. They checked everything out and determined that an error had occurred during the oil change. A worn gasket/o-ring wasn't noticed and replaced. They also found a failed fuel vent valve was causing the check engine light. The were honest about the mistake made and fixed ...
I had the best experience with my most recent mini purchase. I have had a mini since 2017 and I had 157,000 + miles on her and it was time to consider getting a different car. I had looked at other cars but I love my mini and even though it takes me 2 hours to get their for maintenance, I have not had any complaints doing so. I had seen several minis I was interested in and Virginia made me very comfortable. We like poked at the Elvira that I was interested in, she was very knowledgeable and they were not pushy like ...
Very friendly and knowledgeable sales staff. Absolutely pleasant experience!
This is my fourth MINI purchase over the last 11 years! There is no better dealership than Dreyer & Reinbold, and Jim Barth is the best!
This was my second Mini from Dreyer & Reinbold. Salesperson Presley Stewart is great to work, made the whole process easy. Love my new Countryman.
Excellent customer service! The best !!
Very thankful a second time to Todd and Michael for their help with an unexpected deal on a new Mini. Being in the car business you have certain expectations but sometimes you get a surprised in a really good way and that was a 2025 Mini Countryman. Thanks again!
Always great customer service before & after purchase. Everyone is friendly & professional. We have never felt pushed or competitive with sales people. The business manager explains everything and keeps everything organized.
My wife and Vinnie love their new Mini, thanks to Todd Hartley. It was a painless process from start to finish. Todd had everything ready to go upon our arrival and we were in and out the door in one hour!!
My sales man, Todd has never disappointed! the time he took to introduce me to the new tech of my car was meaningful
Presley helped me with finding the perfect Mini and went above helping me through the process. Very satisfied
The service, enthusiasm and care I received from the employees was excellent! I was unfamiliar with a lot of the process of buying a car, and they took ample time to explain and answer any questions I had. Virginia was personable, super easy to talk to, and had extremely valuable input for the car I was interested in. Overall, buying a car from them was a smooth, well-managed process, and I'm looking forward to working with them in the future.
They go above and beyond every time I need their help - both in sales and the service department. I do not see me going to any other dealership location.
My experience could not have been better. 🙂 When I arrived, I asked for Jim, who kindly talked to me about what I was looking for in a Mini Cooper. The process went smoothly, from test driving to signing the ownership papers. I have been a mini-owner since 2012.
I had a 10+ experience with Dreyer & Reinbold! They made the purchase of my Mini Cooper very smooth!
Service Advisors are great!! Same day Service for brakes..good experience!
I traveled from Iowa to buy an electric Mini Cooper. Absolutely impressed with the whole experience. No pressure, capable friendly staff, and a great experience overall. Very happy. We have several Mini’s and future purchases will be from these folks.
Purchased this beauty from D&R MINI… our sales rep (Virginia) was amazing! Very happy with the dealership and doing business with them!
Absolutely recommend Dreyer and Reinbold Mini for your next auto purchase! They happened to have a specific Bronco I was in the market for, so I reached out for more information and was connected with Virginia. She set up time for me to come test drive later that week. Upon arrival, there was ZERO pressuring or sales tactics. The dealership itself is spotless and stocked with the usual amenities. Everyone I came into contact with was friendly and personable, making sure we were comfortable and taken care of. We discussed numbers and I wanted time to shop around for financing; ...
The buying process was painless. There was no pressure to purchase the car or to add extras during the buying process. If you want an amazing salesperson, see Presley Stewart. She was super helpful, stayed in touch without being pushy, and answered my questions quickly via text and email since I live over 2 hours away. There is one MINI dealer closer to me, but I will not go any place else for a MINI. It was the best car buying experience I have ever had thanks to Presley and Ron in finance. Highly recommend.
I bought a beautiful Jeep Wrangler here with Virginia being my sales associate. She was knowledgeable, personable, and professional. It was genuinely a true delight working with her! Virginia made this a wonderful car buying experience!
We purchased a new car from Presley Stewart this past weekend, and it was the best experience we've ever had buying a car. For the last 15 years we've done business with a local dealership but not anymore, Presley is our girl! Presley was friendly, patient, professional, and not pushy at all. She listened to our needs and then helped us make it happen. She even pitched in to clean the inside of the car. 10 out of 10!
Absolute amazing experience! Michael G. Was an amazing salesman to do business with! Came in on a Wednesday and asked if I could check out the 2020 mini cooper s they had on the lot, he was super friendly and pulled it right up, checked it out, took it out on a drive, and came back to the dealership. He was very patient on my decision, and didn’t push anything like most salespeople do:) he even let me take it out on another drive to help me figure out my decision. And after a week of car shopping, I knew ...
Even though we showed up at closing time which was 6:00 p.m. Tuesday or something. They were very nice and showed us cars and now we really like the place. Very nice
Had the pleasure of purchasing a car from Dreyer & Reinbold Mini Cooper store. Virginia Ramey was the sales person I worked with. She was easy to talk to, very professional, and provided excellent communication. Todd mgr at store and their finance lead helped to complete a smooth and easy transaction. All in all probably the best car purchase experience I have ever had. Thanks to all. Marshall
I couldn't have been more pleased with virginia, if not for her efforts i probally would not have found the car i wanted. She was so polite and professional and made the purchase fun. If i decide on a new mini it would defiantly would be with her assistance. Thank you Verginia
Was looking for a Mini. I was thrilled to find Presley Stewart at Dreyer & Reinbold Mini Cooper. Explained to Presley just what I was looking for and my "deal breakers" during a phone conversation. Made an appointment and she was ready to show me just what I was looking for. I love my new bright yellow Mini and can't than Presley enough for all of her help. If you are in the market for a Mini please look up Presley at Dreyer & Reinbold, you won't be sorry.
I would rate Dreyer and Reinbold 10 stars - 5 not enough! Kerry Knight is a wonderful "salesperson," except he does not sell; he presents the information necessary to decide on a purchase. This dealer more than treated me well - above and beyond.
Presley and Ron made the whole process super easy and fun! Thanks to Joe Kustron for always helping!
Had an amazing experience working with Kerry Knight on our new X7 purchase. The entire process was very smooth. He took care of me and my family, highly recommend him if you’re trying to make a purchase.
Bought my first BMW from Dreyer & Reinbold about a month ago. Kerry Knight was awesome! He was very patient, knowledgeable, and down to earth. Very easy to work with. Sarah from their finance department was also very friendly and easy to work with. Neither of them pressured us to buy all the extras, which was much appreciated. Definitely recommend you stop by Dreyer if you’re in the market for a BMW.
We reached out to the dealership about a car we were interested in for our son. Presley Stewart immediately responded to my inquiry. She located the vehicle, answered questions we had, and arranged a test drive for us. Once we got there, she had everything ready to go for us. The entire process was seamless. Presley made the experience amazing.
Popped in to look at the new Minis (2025 model now in the showroom) and was greeted by a really welcoming staff as usual. Jim was there to assist and took me through the new model line up. As I was curious about the new electric Minis he got me lined up to up test drive one that was sat there. Having had experience with Minis and Jaguar dealers over the past few years the service that I get from the Mini dealer here in town is never beaten. They speak the truth, they listen and they deliver on what they ...
I always enjoyed taking my Mini to the Kansas City dealer but when I had some problems in Indy I took it to Dreyer and they took service to a whole new level. I wish this was my dealer.
Everythings good.everytime
Great experience at the service center! Aaron Brandes went above and beyond to fit me in earlier for routine maintenance. The maintenance team also was able to find and repair a problem other dealerships couldn’t. Highly recommend!
This south-side dealership is by far the best. I’ve worked with them for years now. Everyone is very patient, personable, and understanding. Chad, Paul, and Joey are just a few of the many wonderful folks here to do business with, and I’m very proud to call them my home dealer by choice. Good work guys on everything from new car sales to all my maintenance work. Always a nice experience. Glad to know you all.
Got me in quick and Paul was excellent in explaining the work
First time doing business with Dreyer & Reinbold for the new 7 series and I’m vey satisfied with the service here. I have to shout out to my service advisor ( Vu’s) that helped me with some minor issue. His professionalism and communication is superb. I would give him 10 stars if I could. Thank you Ashley (SA), Vu’s and my finance a divisor for the wonderful experiences.
Wanted a Mini convertible, and they were the only ones anywhere around with the selection I was looking for. Presley, our salesperson was very informative, and the sales team worked great together for an easy process from looking all the way through driving away!
Bought a Mini-great experience and great customer service. Thank you Presley Stewart!
I went to change my tires, I was assisted by Giselle and my service advisor, they are incredible, they treated me excellently, I congratulate them.
Presley was a pro. She will do great as a salesperson. Thank you for your excellent service.I love my new electric 2024 mini.
I couldn't be happier with my experience purchasing a car at Dreyer Reinbold. The salesman I worked with is named Kerry Knight. He was friendly, extremely helpful and communicative. I built the car I wanted online then scheduled an appointment with Kerry. We reviewed all of my choices to make sure the vehicle was right for me before submitting the order. Over the next three months between the MyBMW app Kerry's help I was able to monitor the progress of my new car during the build process. It arrived at the dealership while we were out of town ...
Bought my 2023 Mini SE here and it was just a so-so experience. Basically they just took my order. This past week took it in for a 2 year check with much trepidation as I’ve heard mostly horror stories around the country from others with serious complaints. I must say I was very surprised! It was painless! I made my appt. the week before and when I took it in I was expecting either a long wait or having to get a rental. Dean Bunting was my service advisor and he had it so dialed in! He answered all my questions ...
Started service on time price estimate and length of service were correct and checking out with cashiers with Taylor and Giselle was a breeze professional excellent service from start to finish
Awesome crew and service
Parts department emailed & called when my part was in.
My husband and I just recently purchased a brand new 2025 Mini Countryman. Justin C our sales person was absolutely fantastic. He was able to help us get a great deal and was very informative about the car. He was a blast to work with! 10/10 recommend! Thank you Justin we look forward to all the great memories in our new car
Purchased a 540 x drive. Kerry Knight, helped me and he was fantastic. Paid attention to detail, shared options and gave me a thorough tutorial of the cars features. The whole process was frictionless. Excellent services and I highly recommend.
We had a great experience with this dealership, and particularly with R. Justin Crenshaw! He helped us find the perfect Mini and took the stress out of buying a car.
We just got our first mini and R. Justin Crenshaw was our guy. He helped find the perfect car! Justin was calm and knowledgeable. There was no high pressure. We hadn’t planned on getting a car that day, but Justin made it so easy to get exactly what we wanted. He also taught us how to use the functions on the mini. We would definitely go back to Justin for our next car!
I just purchased a new Mini Countryman from Dreyer Rinebold with Michael Goins as my sales rep. Michael made it a painless experience. I received a fair trade in value for my 2017 Countryman. In loving my new car. Thanks also to Jim Barth for his work with my purchase. I highly recommend Dreyer Rinebold. Thanks guys!
Always outstanding service
Accurate and convenient
Love this dealership. Have bought last 3 BMW’s from Patrick and my son bought his first there. Great people
In April 2024, we wanted to look at purchasing a small convertible. However, as parents with a special needs son, we weren't sure if he would love the extra wind associated with riding in the back seat with the top down. After searching for small convertibles (it needs to fit in our third garage bay) the MINI Cooper S was at the top of our list. However, neither my wife or I had driven a MINI before. I called Dreyer & Reinbold near our home and was put in touch with Todd Hartley. I was completely honest with him saying &...
Testing and purchase of my BMW i4 xdrive40 went very smoothly. Dreyer & Reinbold BMW sales staff are courteous and professional. Setting up iDrive infotainment system at the dealer was convenient. I previously bought a BMW 3 series from the same dealer and had a similar experience, indicating consistent good service. The construction and performance of my BMW i4 xdrive40 is exactly as determined by independent drivers. It is an excellent EV and I am very pleased to be a new owner.
Excellent, prompt, competent, friendly - as always! Thank you!!!
Great service all around. I am happy we moved from Mercedes to BMW
Very helpful and attentive service folks. Thank you very much
Aaron was a great service advisor and went addressed all issues with my vehicle.
Great service always!!
Good people. They do good work
Wow! What a great experience it has been working with Dreyer BMW. I came here for the first time around December just to get an idea of the ordering process of building a M3 and that same day I ended up submitting the build sheet! I had an awesome experience working with Kerry Knight. Kerry was very patient with me from the start with ordering my first ever M car. Kerry is very knowledgeable in his craft and informative. He kept me updated throughout the entire build of the car from allocation all the way to delivery. I had such ...
Lovely dealership and service area. Employees very friendly. Nice lounge while waiting.
Just surprised my daughter with a new Mini, she loved it! I want to thank Todd Hartley for making this by far the easiest car my wife and I have purchased in 20+ years. Thank you!
We purchased on 6th MINI and 8th car from Dreyer & Reinbold yesterday working with Jim Barth and Ron Quammen. What a great experience to work with this group of professionals. Jim took our list of wants and likes and found us 4 or 5 MINI to test drive before we found the perfect one.
Service Advisor Anthony Parsons and the services team on US 31 South saved our holiday! My family and I traveled into Indiana from out of state to visit relatives. We'd recently had two shoddy repair jobs performed by an another, out of state BMW dealer, and the underlying problem still wasn't fixed. We were stranded! Mr. Parsons and team properly diagnosed the underlying issue, provided an honest assessment of the problem, and even advocated for us with the out-of-state dealer. With honest, personable service, we were back on the road quickly. I can't thank Mr. Parsons and the ...
Aaron, CJ and the rest of the team in service are fantastic. They are the reason I continue to buy BMW
I saw a MINI with the exact specs I wanted for sale in Dreyer & Reinbold's inventory. When I asked about it, Todd Hartley informed me that it was already sold. However, I sat with him and let him know exactly what I wanted and he found me two matches! (I was very specific... lol) One was on the boat headed for another dealership, but he was able to get it for me. I ended up trading my five year old beauty (Vesper) and the entire team made the process simple. This is my third MINI since 2008 and I ...
I have been wanting to trade in my 2015 mini coupe for something bigger for awhile now. I saw a countryman online and was able to come in, Todd Hartley was able to assist me for the 2nd time. He even offered and took my purchase agreement to the bank for me to save me some time. Wonderful experience! So excited about my “new to me mini” and will continue using Dreyer Reinbold Mini for my car service in the future. Highly recommended!
I purchased my first Mini Cooper yesterday and had the pleasure of working with Michael Goins, Jim Barth and Ron Quammen. Buying a car can be a long and stressful process but that was not the case for me at Dryer & Reinbold. Michael, Jim and Ron answered all of my questions, helped me pick the right options for me but never pressured me into anything. I spent less than 2 hours at the dealership - I'll never go anywhere else again!
Yesterday I bought my first Mini Cooper and Dreyer & Reinbold. It was such an amazing experience. Michael Goins was my sales person and he was so knowledgeable and answered my many, many questions. He was professional at all times and I left feeling comfortable that I had made a great choice. I also worked with Jim Barth, the Sales Manager, during this process and he was wonderful. He guided me through the process easily. Finally, I met with Ron Quammen, the Finance Manager, and he took the time to explain all options to me. He didn't pressure me, ...